Configuring Citrix MetaFrame for Windows 2000 Terminal Services

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Phoenix’s challenge is to facilitate the use of data on the various platforms and operating environments that exist across the company. Old, medium, and new technologies exist side by side; in fact, and almost every major operating system is in use in North America because this company, like most others, has tried to keep up with technological advances and has left no stone unturned in its successful effort to be competitive. Figure 12.1 shows Phoenix’s connected community.

Figure 12.1 Phoenix’s connected community.

Rocky Mountain HQ    Remote Sales Force    East Coast HQ

Providing Business Applications over the Internet

For some time we have witnessed the power of the Internet to enhance businesses. Many successful attempts have been made to tap this power and optimize business potential. Companies wish to move in this direction for many reasons, not the least of which is reducing the Total Cost of Ownership (TCO). TCO has been one of the major driving forces in technological spending since its introduction to the corporate environment. The introduction of Citrix MetaFrame brings TCO down significantly by extending the useful life of existing technical infrastructure.

The Total Cost of Ownership Advantage

There are several measurable hard costs that reduce TCO immediately. Eliminating the need for a high-end server and support staff on location at each branch office is perhaps the most obvious cost benefit. As with internal intranet operations, eliminating the need to physically configure each person’s computer separately drastically reduces the staff hour cost of installing applications to users’ machines, such as those in field offices and remote sales staff. The applications are installed on a central server and served up to users in true thin-client fashion. In other words, only a Web browser is run on the user’s machine with all of the applications running on the server; only screen shots are passed between the two without interactive processing. Since the applications are installed on a central server, releasing upgrades and patches also becomes a much shorter and simpler task, eliminating the need to touch every machine. A cost savings closely related to this is seen in extending the useful life of existing wide area networking (WAN) and telecom resources by reducing Internet traffic and freeing up bandwidth. This allows normal company and e-commerce growth to continue without additional infrastructure purchases.

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