Configuring Citrix MetaFrame for Windows 2000 Terminal Services

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4.    Expand the Users folder in the window on the left and highlight the user you wish to shadow. It may take a few seconds to enumerate the users and applications.


5.    Click the Add button and repeat until all the users you wish to shadow appear in the right window.


6.    Click the OK button to begin shadowing.


7.    The user will be presented with a pop-up window, asking for permission to shadow them (this occurs by default; see previous Warning sidebar).


8.    If the user accepts the shadow session or if notification has been disabled, you will now be able to view and/or interact with their session. You will also have a button added to the Shadow taskbar for each session you are monitoring. You can switch between sessions by clicking the respective button on the taskbar.


9. To log out of the shadow session, use the hotkey CTRL-* (default) or the hotkey you configured for the session. You may also right-click the Session button on the taskbar and click Stop Shadow.

Establishing a Shadow Session Using Citrix Server Administration


Now, let’s establish a shadow session by using the Citrix Server Administration tool.


1.    Click on Start | Programs | MetaFrame Tools | Citrix Server Administration, or just click the shortcut on the MetaFrame toolbar.


2.    This will start the Citrix Server Administration tool in a new window (Figure 9.17). It may take a few seconds to enumerate the users and applications.


Figure 9.17 Citrix Server Administration.

3.    Right-click on the user you wish to shadow, then choose Shadow, or select the user you wish to monitor and choose Shadow from the Action pull-down menu.

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